Updates

Amie-23 Said:

"Updates: My old iPad won’t let me update it to I.o.s 14. It also won’t let me get Netflix why is this"

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How to Update an iPad:

By using a compatible device, and reliable connection.

I. Start Here: If your iPhone, iPad or iPod touch won’t Update - Apple Support

II. Verify Compatibility:

1. Go to: Settings
2. Tap: General
3. Tap: About
4. View: the model shown

Then, see if the device is shown here:

Go here iPad Models Compatible with iPadOS 15.2 - Apple Support

III. If compatible...

Use of a Computer to Update:

My User Tip: Making Use of a Computer for Up

Hi Amie,

You list in your product type iPad Air. I assume this means Gen 1 iPad. Ipados 12 is the last supported version for the iPad Air Gen 1. And the Netflix app likely -- though I don't know this for certain -- no longer supports iPadOS 12.

It may be time to look at a new iPad or check out Apple's Refurbished Store for what I think are great deals on refurbished options.