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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
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my phone show the apple logo but not coming on
moodyalba13 Said:
"phone not turning on: my phone show the apple logo but not coming on"
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Being Stuck in a Boot Loop:
This typically occurs when you were updating something, and it was unsuccessful. So, to fix this, use my User Tip: How to Fix an iPhone in a Boot Loop - User Tip
~~ Hi and thanks for using Apple Support Communities.
I understand that your iPhone is only showing the apple logo. The quickest thing to try is a hard reset. The sequence can be tricky if you have a case on the iPhone. Remove the case and press and quickly release the volume up, volume down, and then press and hold the power button until the apple logo flashes and reappears( usually about 30 seconds). Your iPhone should boot up to the Lock Screen. If nothing happens try pressing the buttons again in a rapid succession. If the apple logo never flashes then you will need to use a Mac or PC to restore your iPhone. Keep in mind if you haven't backed up your iPhone you will have data loss.
If your iPhone is stuck on the Apple logo - Apple Support
Good luck and I hope this helps!
phone not turning on
