Continuous mail crashes

Question

Continuous mail crashes

Mail keeps crashing giving me this error

Process: Mail [1270]

Path: /System/Applications/Mail.app/Contents/MacOS/Mail

Identifier: com.apple.mail

Version: 15.0 (3693.60.0.1.1)

Build Info: Mail_App-3693060000001001~22

Code Type: X86-64 (Native)

Parent Process: launchd [1]

User ID: 501

Date/Time: 2022-03-17 08:50:36.6349 +0100

OS Version: macOS 12.2.1 (21D62)

Report Version: 12

Anonymous UUID: 3E9CA01F-9FCF-50E9-0B70-9B28A08B2551

Time Awake Since Boot: 720 seconds

System Integrity Protection: enabled

Crashed Thread: 11 Dispatch queue: Task Manager Serialization Queue (QOS: UNSPECIFIED)

Exception Type: EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x0000700000c3bff8

Exception Codes: 0x0000000000000002, 0x0000700000c3bff8

Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace SIGNAL, Code 10 Bus error: 10

Terminating Process: exc handler [1270]

VM Region Info: 0x700000c3bff8 is in 0x700000c3b000-0x700000c3c000; bytes after start: 4088 bytes before end: 7

REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL

Stack 700000bb9000-700000c3b000 [ 520K] rw-/rwx SM=PRV thread 10

---> STACK GUARD 700000c3b000-700000c3c000 [ 4K] ---/rwx SM=NUL ...for thread 11

Stack 700000c3c000-700000cbe000 [ 520K] rw-/rwx SM=PRV thread 11

how can i fix this problem, IOS is updated to 12.2.1!!!!!!!

iMac 27″, macOS 12.2

Posted on Mar 17, 2022 12:59 AM

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Answer 1

Best reply

PRP_53

Level 10

85,957 points

Mar 17, 2022 2:04 AM in response to AlbertoTabaglio

With the Application closes, Keyboard Shift and click to Launch Mail.

Does it perform as expected ?

If Not

1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.

2 - Does the issue present in this mode ?

3 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.

4 - If the issue is present in the dummy account - then this appears to be a System Wide issue.

If still not working as expect after all for suggestion have each been tried - let us know if you would.

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Answer 2

vonlost

Level 1

26 points

Mar 20, 2022 5:19 PM in response to AlbertoTabaglio

I've been having this exact same crash (identical traceback) from time to time after updating to 12.2.1 (never in previous versions); had another today. I think it's caused by running out of RAM and using VM (i.e., it's never happened to me before VM kicks in). It happens when Mac is in use and also unattended.

I'm always amused by "try this, try that, try something else" posts that earn points.

This is clearly not a common problem, so doesn't get much attention.

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Answer 3

PRP_53

Level 10

85,957 points

Mar 21, 2022 1:34 AM in response to vonlost

It is suggested since the user ( you ) have similar issue to open a New Question of your Own with all the details of the computer and specific problem.

In so doing, the user ( you ) will probably get more individual assistance instead of Piggy Backing on another question.

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