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NTFS for MAC error

After installing this update, my NTFS for Mac doesn't works. Why?

I gave it full disk access in Security/Privacy, but it sees my drives only in read mode. Cannot mount.

Mac mini, macOS 10.15

Posted on Mar 17, 2022 12:57 AM

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Question marked as Best reply

Posted on Apr 14, 2022 6:26 AM

Paragon customer service responded with this (they were incredibly fast too):


After the latest macOS 10.15.7 Catalina Security Update 2022-003 (19H1824), issues have been reported with mounting NTFS volumes using the NTFS for Mac and similar drivers.

A service build has been created to address the problem. It can be downloaded below:

https://kb.paragon-software.com/article/8468


Please note:

  • Automount is not functional in the service build;
  • Apple recently released a beta version of the next update, where the issue has been fixed. You can install it if you a member of the Apple Developer Program. Thus, we expect the official version of the macOS update to be available in the near future, and the current NTFS for Mac versions to be functional again.


89 replies
Question marked as Best reply

Apr 14, 2022 6:26 AM in response to SzegPisti75

Paragon customer service responded with this (they were incredibly fast too):


After the latest macOS 10.15.7 Catalina Security Update 2022-003 (19H1824), issues have been reported with mounting NTFS volumes using the NTFS for Mac and similar drivers.

A service build has been created to address the problem. It can be downloaded below:

https://kb.paragon-software.com/article/8468


Please note:

  • Automount is not functional in the service build;
  • Apple recently released a beta version of the next update, where the issue has been fixed. You can install it if you a member of the Apple Developer Program. Thus, we expect the official version of the macOS update to be available in the near future, and the current NTFS for Mac versions to be functional again.


Mar 17, 2022 6:03 AM in response to svtimmy_

You only stated that your NTFS didn't work, not whether it was specifically read or write capability that was lost. Boot your Mac in Safe Boot mode and see if the NTFS (read) mounting works from the Finder, rather than the Terminal. Review that you have the Finder Preferences set to show External disks. After a normal reboot, recheck if NTFS drives are mounting as expected.


What other third-party software do you have installed?

Mar 17, 2022 5:20 AM in response to SzegPisti75

What has been said about contacting the developer. Third-party software compatibility with any new macOS update/upgrade is the responsibility of the developer, and you to obtain the most recent version available from that developer, heeding any developer information about compatibility, or lack of compatibility with the current operating system version.


It is not Apple's responsibility, nor ability to control third-party software compatibility. The developers have the current Apple SDK and operating system version available to them long before Apple releases it.

Mar 17, 2022 6:22 AM in response to VikingOSX

@VikingOSX I reviewd the finder settings and everything is fine there. Safe boot didn't fix the issue. This particular thread is not mine. it's SzegPisti75 who hasn't given much details. There's other people (here, reddit, tidbits) with the same exact issue, so it's not a single user incident.


I usually have Tuxera installed to handle write on NTFS drives but as I said, I uninstalled it and tried how system behaves without it. Safe Boot doesn't help with Tuxera being installed or not. Manual mounting drive works fine for both cases - read only without the app, and read/write with it.


I don't have much 3rd party apps installed, just very basic ones: spotify, office, firefox, vlc, ps5 remote play nothing fancy. This setup has always worked fine and only stopped after latest update.


I'm content with manual adding drives for now, but if Apple or Tuxera won't adress this issue I guess I'll have to just update to Big Sur.

Mar 17, 2022 12:34 PM in response to dialabrain

It did. Two different applications (Paragon, Tuxera), same breaking down.

When I boot from the backup disk I made before installing 2022-003 Catalina, NTFS USB disks still mount fine.

So I'm sure it's the 2022-003 security update that broke it.

I can mount NTFS drives in read-only mode though (with Paragon), but for that I don't need Paragon in the first place ;-)

Trying to mount with Disk Utility gives:

Could not mount “the disk”. (com.apple.DiskManagement.disenter error 49221.)

Mar 17, 2022 12:48 PM in response to erratix

Yes well, I didn't have Paragon installed on the only iMac I have running Catalina. So I downloaded the trial, tried formatting a flash drive as NTFS. It formatted the drive but once it was done it couldn't mount it, not even as read only. That's when I formatted the same drive on a Windows laptop. It wouldn't mount even as read only either.


Mounted fine in Monterey.

Mar 21, 2022 3:54 AM in response to SzegPisti75

Now Paragon has replied too (support email). Looks like they will not provide an update, and will instead wait for Apple to fix it in a next macOS update....


After the latest macOS 10.15.7 Catalina Security Update 2022-003 (19H1824),

issues have been reported with mounting NTFS volumes using the NTFS for

Mac driver. The Development team were able to reproduce and confirm the

issue. We expect it to be fixed in the next macOS updates.


For now, the following workaround can be tried:


1) Make sure you're using Microsoft NTFS for Mac by Paragon Software build 15.9.314


It can be downloaded from the ParagonBox user portal if you have a license registered there or directly from the site:

https://www.paragon-software.com/home/ntfs-mac/


Be sure to uninstall any previous versions as described below:

https://kb.paragon-software.com/article/4500


2) Connect the drive containing the NTFS partition, and make sure the partition is not mounted.


3) Open the Terminal utility  (Application -> Utilities -> Terminal) and perform the following command to create a mountpoint:


sudo mkdir /Volumes/ntfs


4) Run the following command:


diskutil list


and note the NTFS partition (disk0s3, for instance)


5) Run the following command to mount it:


sudo /Library/Filesystems/ufsd_NTFS.fs/Contents/Resources/mount_ufsd_NTFS 
/dev/diskXsY /Volumes/ntfs


where diskXsY - the NTFS partition from the previous step


(for instance)

sudo /Library/Filesystems/ufsd_NTFS.fs/Contents/Resources/mount_ufsd_NTFS 
/dev/disk0s3 /Volumes/ntfs



NTFS for MAC error

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