NTFS for MAC error

Now Paragon has replied too (support email). Looks like they will not provide an update, and will instead wait for Apple to fix it in a next macOS update....

After the latest macOS 10.15.7 Catalina Security Update 2022-003 (19H1824),

issues have been reported with mounting NTFS volumes using the NTFS for

Mac driver. The Development team were able to reproduce and confirm the

issue. We expect it to be fixed in the next macOS updates.

For now, the following workaround can be tried:

1) Make sure you're using Microsoft NTFS for Mac by Paragon Software build 15.9.314

It can be downloaded from the ParagonBox user portal if you have a license registered there or directly from the site:

https://www.paragon-software.com/home/ntfs-mac/

Be sure to uninstall any previous versions as described below:

https://kb.paragon-software.com/article/4500

2) Connect the drive containing the NTFS partition, and make sure the partition is not mounted.

3) Open the Terminal utility  (Application -> Utilities -> Terminal) and perform the following command to create a mountpoint:

sudo mkdir /Volumes/ntfs

4) Run the following command:

diskutil list

and note the NTFS partition (disk0s3, for instance)

5) Run the following command to mount it:

sudo /Library/Filesystems/ufsd_NTFS.fs/Contents/Resources/mount_ufsd_NTFS 
/dev/diskXsY /Volumes/ntfs

where diskXsY - the NTFS partition from the previous step

(for instance)

sudo /Library/Filesystems/ufsd_NTFS.fs/Contents/Resources/mount_ufsd_NTFS 
/dev/disk0s3 /Volumes/ntfs

Thx. Unfortunately, my Mac is old enough to only support Catalina. Fortunately, I was able to get the manual mount instructions from Paragon to work with a little assistance from them. The instructions only seem to work on Seagate HDDs though as my Silicon Power HDD would not manually mount. I get the error: “Bad Vendor.” I am waiting to hear back from Paragon for that. Here are the instructions provided by Paragon:

Dear Customer,

After the latest macOS 10.15.7 Catalina Security Update 2022-003 (19H1824), issues have been reported with mounting NTFS volumes using the NTFS for Mac driver. The Development team were able to reproduce and confirm the issue. We expect it to be fixed in the next macOS updates.

For now, the following workaround can be tried (I used NTFS version 15.9.329 I got from the Seagate website):

1) Make sure you're using Microsoft NTFS for Mac by Paragon Software build 15.9.314

It can be downloaded from the ParagonBox user portal if you have a license registered there or directly from the site:

https://www.paragon-software.com/home/ntfs-mac/

Be sure to uninstall any previous versions as described below:

https://kb.paragon-software.com/article/4500

2) Connect the drive containing the NTFS partition, and make sure the partition is not mounted.

3) Open the Terminal utility (Application -> Utilities -> Terminal) and perform the following command to create a mountpoint:

sudo mkdir /Volumes/ntfs

4) Run the following command:

diskutil list

and note the NTFS partition's Identifier (disk0s3, for instance)

5) Run the following command to mount it:

sudo /Library/Filesystems/ufsd_NTFS.fs/Contents/Resources/mount_ufsd_NTFS /dev/diskXsY/Volumes/ntfs

where diskXsY - the NTFS partition from the previous step

(for instance)

sudo /Library/Filesystems/ufsd_NTFS.fs/Contents/Resources/mount_ufsd_NTFS /dev/disk0s3/Volumes/ntfs

Paragon customer service responded with this (they were incredibly fast too):

After the latest macOS 10.15.7 Catalina Security Update 2022-003 (19H1824), issues have been reported with mounting NTFS volumes using the NTFS for Mac and similar drivers.

A service build has been created to address the problem. It can be downloaded below:

https://kb.paragon-software.com/article/8468

Please note:

• Automount is not functional in the service build;
• Apple recently released a beta version of the next update, where the issue has been fixed. You can install it if you a member of the Apple Developer Program. Thus, we expect the official version of the macOS update to be available in the near future, and the current NTFS for Mac versions to be functional again.

Upgrading to Big Sur 11.6.5, uninstalling and reinstalling Paragon NTFS for mac restored read/write access for me. If your hardware only supports os's up to Catalina, you'll probably have to either wait for a patch or try a Catalina reinstall.

Until then, you might try disabling anti-virus software, uninstalling and re-installing the latest Paragon or Tuxera software just for the heck of it. Not sure if it's related, but software I use to communicate with an external Sony PDW-U4 XDCAM drive (which uses a proprietary Sony format to write to optical discs, not NTFS) wouldn't allow write access even after installing Big Sur until I disabled Sophos. I didn't try this before upgrading to Big Sur, so I can't say if it will work. Good luck!

I just tried the Paragon Software 15.9.366 is 100% work on Catalina Security Update 2022-003!

I uninstall the current of https://kb.paragon-software.com/article/8468 at first > update the Catalina Security Update 2022-003 on mac > install the "Paragon Software 15.9.366" (download by https://kb.paragon-software.com/article/8468 ).

*may be a problem/not work at open the Microsoft NTFS for Mac first time, try relaunch it and open the Preferences and press "check for updates now", all become work automatic.

It’s really annoying to discover afterwards that a security patch affect essential functions of our computers. The 2022-03 for Catalina broke the read/write functions on my NTFS Bootcamp volume. To solve this issue you can test Mounty. Works for me…https://mounty.app/

I also have a 5To Seagate External hard drive formated in NTFS.

NTFS for Mac 15´´ mi-2012 works on Catalina only if you re-install Catalina 10.15.7 and do not accept the latest update after the re-instlation.

As soon as you accept the latest update on Catalina 10.15.7 you won’t be able to mount a NTFS disk witk NTFS for mac or iBoyNTFS or Disk Utility.

My concern is how long would I stay with my Catalina 10.15.7 not updated?

Having a mac open to security breach is bad.

Once on a blue moon I would have to accept the latest updates to see if Apple has corrected the issue… And if not then do a re-install.

works for me too

BoBoHK wrote:

I just tried the Paragon Software 15.9.366 is 100% work on Catalina Security Update 2022-003!

I uninstall the current of https://kb.paragon-software.com/article/8468 at first > update the Catalina Security Update 2022-003 on mac > install the "Paragon Software 15.9.366" (download by https://kb.paragon-software.com/article/8468 ).

*may be a problem/not work at open the Microsoft NTFS for Mac first time, try relaunch it and open the Preferences and press "check for updates now", all become work automatic.

What has been said about contacting the developer. Third-party software compatibility with any new macOS update/upgrade is the responsibility of the developer, and you to obtain the most recent version available from that developer, heeding any developer information about compatibility, or lack of compatibility with the current operating system version.

It is not Apple's responsibility, nor ability to control third-party software compatibility. The developers have the current Apple SDK and operating system version available to them long before Apple releases it.

what Rafael suggested and Sam confirmed worked for me:

1. Re-install Catalina per Rafael´s link
2. Re-install Paragon
3. hold-off with 2022-003 patch

patch 2022-004 seems to be around soon as per other communities, it would be great once someone has confirmed functipnality to post it here.

Happy Easter everyone

You can try to reinstall paragon, in my case I install the latest version of paragon after reinstall Catalina, all right.

iBoysoft NTFS for Mac V4.2 Upgrade:

Fix NTFS drive not mounted on macOS 10.15.7 after security update !

https://iboysoft.com/ntfs-for-mac/

Works fine 👍

It did. Two different applications (Paragon, Tuxera), same breaking down.

When I boot from the backup disk I made before installing 2022-003 Catalina, NTFS USB disks still mount fine.

So I'm sure it's the 2022-003 security update that broke it.

I can mount NTFS drives in read-only mode though (with Paragon), but for that I don't need Paragon in the first place ;-)

Trying to mount with Disk Utility gives:

Could not mount “the disk”. (com.apple.DiskManagement.disenter error 49221.)

ok, story seems to be successful for me: I reinstalled first Catalina and now Paragon using the Paragon "uninstall" feature: R/W works for NTSF volumes again :-)))))

I will be keeping hands-off from the 2022/003 update for now...

Maybe someone posting here when either Paragon or Apple has a patch which does the trick.

Thx to all the great advice and friendly help, almost around the clock!

Stay safe and healthy!

Wolfram

Hi BoBoHK (and others),

My paragon version shows 15.5.106 and declares this as "latest version". Interesting to see a 15.9.xxx version, a major difference I would say.

Does someone understand this?

I am using Catalina and went back via re-install to avoid 2022-003 update, hence my NTSF/Paragon works again.

I will be staying with this until either Paragon or another Apple patch shows a working solution.

My key question currently is the difference in Paragon versions, appreciate any hint to explain why obviously I have been missing some patches.

Happy evening,

Wolfram