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User profile for user: joephr
joephr Author
User level: Level 1
4 points

Iphone crashing and apps disappeared

Hello!


I found my phone stuck on a loading screen. After a quick restart, I opened my phone to find that a lot of my app icons were missing (but the app's names and notification badges were still there). Whenever I try to open one, however, my phone just crashes and would often take a long time to start back up again.


If it helps troubleshoot, earlier in the day i found that most of my apps were behaving strangely when I would open them (safari tabs all blank, youtube videos not loading, instagram stories not loading).


Thank you in advance!!!

iPhone 12 Pro, iOS 15

Posted on Mar 17, 2022 1:20 AM

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User profile for user: MrBill3
MrBill3
User level: Level 10
103,576 points

Posted on Mar 17, 2022 4:41 AM

Hello,

Hmm, the symptoms seem to indicate that you don't have a valid internet connection. See this:

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network 

Suggestions for Wi-Fi issues 

Check the cellular data usage on your iPhone and iPad

Also see this:

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

If no help, consider a factory reset:

Restore your iPhone, iPad, or iPod to factory settings

Good luck.

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User profile for user: MrBill3
MrBill3
User level: Level 10
103,576 points

Mar 17, 2022 4:41 AM in response to joephr

Hello,

Hmm, the symptoms seem to indicate that you don't have a valid internet connection. See this:

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network 

Suggestions for Wi-Fi issues 

Check the cellular data usage on your iPhone and iPad

Also see this:

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

If no help, consider a factory reset:

Restore your iPhone, iPad, or iPod to factory settings

Good luck.

Reply

Iphone crashing and apps disappeared

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