Apple Watch 7 slow charging with Belkin BoostCharge PRO after 8.5

I can also confirm, the boost pro stopped charging my Series 7 altogether after updating to watchOS 8.5. It’ll charge normally on Apple chargers, but the Belkin fast charger recently released no longer works. Considering the absolute desolate landscape that third party fast charging for Series 7 is currently, how quickly Apple releases a fix for this is critical for Belkin and others to keep customer trust.

Hi Miguelarco,

Thanks for contacting Apple Support Communities!

We understand that since you've updated the watchOS, your Apple Watch charges slower than it used to.

To help isolate this behavior further, we'd recommend that you test charging your Apple Watch using an alternate charger to determine if you see the same results. You can also check out the troubleshooting steps outlined here: If your Apple Watch won't charge or it won't turn on

Get help

If you use a third-party charging stand, use the charging cable that shipped in the box with your Apple Watch.

If your Apple Watch won't charge or you see a message on your watch that charging with this accessory isn't supported: 

1. Make sure that you plug the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable all the way into the USB Power Adapter, then make sure that you plug the adapter all the way into a power outlet.

2. Make sure that you're using the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable that came with your Apple Watch. 

3. Completely remove any plastic wrap from both sides of the charger. 

4. Make sure that the back of your Apple Watch and the magnetic charger are clean.

5. Position the back of your Apple Watch on the charger. The charger's magnets align your Apple Watch, and you should see a green lightning bolt  on the watch face.

6. If your Apple Watch still won't charge, force it to restart. Press and hold both the side button and Digital Crown for at least 10 seconds, or until you see the Apple logo.

7. Try a different Apple Watch Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable, and a different USB Power Adapter. If your Apple Watch is out of power, you might need to wait a few minutes for the green lightning bolt  to appear after you start charging your device. 

Learn more

If you still need help, contact Apple Support.

We hope this helps.

Take care!

Parce qu'Apple n'est pas propriétaire de Belkin et ne peut pas apporter de modifications à ses appareils. Étant donné que Belkin a répondu avec cette solution de contournement (qui ne fonctionne pas pour tout le monde), je suppose que c'est un problème avec les chipsets qu'ils utilisent. Je suis sûr qu'Apple travaille avec Belkin dans les coulisses pour le résoudre.

Vous voudrez peut-être vous inscrire ici -> Communauté d’assistance Apple officielle

I have found two things that help.

1. Placing on puck then removing and placing back on puck lets it fast charge (multiple tests) or.....
2. Got to wondering why it would charge slowly?, perhaps something to do with Optimized charging so I switched that off on the watch, ran one test and it charged fast?

Hope that helps until Belkin and Apple sort this

Been having this issue with the Belkin, Watch Series 7 since 8.5

• Belkin replaced the unit this did NOT help
• Rebooting the Watch does NOT help consistently
• Turning off Optimized Charging does NOT help consistently
• Placing watch on charger then removing it and pacing it back on charger DOES help consistently

So until Belkin and Apple sort this out....

This is what I received from Belkin. Still testing if the issue is resolved.

Thank you for contacting Belkin.

Based on the issue you talked about earlier, I can provide you some step by step troubleshooting on slowly charging your smart watch issue. Here’s the steps:

Re-seat the watch

1. Place the watch on the charger and wait for it to recognize charging.
2. Once it recognizes and shows the charging logo, remove the watch from the charger and place it back down.
3. wait a couple of moments and see if it if starting to fast charge. You will notice the charge percentage going up faster.

Turn off optimized charging on the watch

1. unlock the watch and press the crown in
2. Open settings
3. scroll down and select battery
4. turn off optimized charging and try placing watch on charger again.
5. wait a couple of moments and see if it if starting to fast charge. You will notice the charge percentage going up faster.

Perform a hard reboot of the watch

Please close all running apps on the watch and try a hard reboot.

1. Hold down the crown and the side button for 10 seconds.
2. Release crown and button after you see the apple logo.

If you wish to speak with a technical representative, please call our hotline right away at 1-800-223-5546. We’re open 24/7; or you may log back on to Live Chat.

Understood.

It sounds like this may be isolated to the Belkin itself since everything works as expected with the Apple charger. You should reach out to Belkin directly to see if they have additional troubleshooting options to help with the charger.

Live Chat, User Guides, FAQs & More | Belkin Support

All the best.

I see exactly the same behavior. Fast charging worked both with the original charger puck and the Belkin before 8.5. now with 8.5 fast charging stopped working with the Belkin.

come one. I bought the belkin from Apple Store.

please fix this.

I have the same problem with this Belkin charger. The problem is clearly with the update and not the charger. We have two of these chargers and both have stopped working since the update to watchOS 8.5. This can't be a coincidence.

I have the same issue after updating to watch os 8.5 with an Apple Watch 7, I think it is a software issue as I have another Apple Watch 7 running watchOS 8.4 and it charges fast, I tested them in 2 different belkin chargers. The 8.5 charges 10% an hour and the 8.4 charges fast as usual in both of them.

MacRumours has also a forum post about this and I hope they publish something so it gets attention: https://forums.macrumors.com/threads/8-5-fast-charging-not-working-on-series-7-with-third-party-dock.2338207/

I spoke with Belkin and mentioned I noticed the issue after 8.5 . They decided to send me a new one. But there is something strange going on as from my previous post if I put the watch on the charger, then remove it , then place it back the fast charge works - 35% in 30min

Same identical problem. Apple Watch 7 stainless steel and Belkin BoostCharge PRO charger. After upgrading to 8.5, the Apple Watch loads very slow. Unfortunately I can only load it by leaving it all night on the charging base. Horrible!

Yes, exactly the same problem here. EU- plug, after 8.5. charging speed is horrible low with the Belkin station.

Don't know if I'm just imaging this, but it seems that the original puck is also charging little slower than before?