Turn off incident reporting in Apple Maps

Question

Level 1

5 points

Turn off incident reporting in Apple Maps

I am trying to turn off incident reporting/confirmation in apple maps per How do you turn off incident reporting on… - Apple Community, but I don't see the setting mentioned in this tread. I see nothing labeled "Improve maps" under Settings -> Privacy -> Location Services -> System Services. I do see "Routing and traffic" there under a "product improvement" heading. I have all items under the "product improvement" heading disabled, but driving through the Bay Area it still frequently interrupts my drive asking me if the accident has cleared. I am using iOS 15.3.1, but this has been a problem for a while.

It's a crowded metro area; there are accidents. I don't need to mash the screen all the time.

Posted on Mar 17, 2022 8:32 AM

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Answer 1

Bryan_K1

Community Specialist

Mar 19, 2022 5:09 PM in response to carlalex

Hello!

Apple recently release iOS 15.4. Could you follow these steps to update and see if you are able to see those settings after the update? Update your iPhone, iPad, or iPod touch

Cheers!

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Answer 2

Ali_E1

Community Specialist

Mar 18, 2022 5:56 PM in response to carlalex

carlalex,

The Report an Incident feature is only available in the United States and China, as outlined in the fine print here:

Report an incident in Maps on your iPhone - Apple Support

Are you seeing prompts to report incidents when you pass specific locations? If you are, is your iPhone country/region set t the same country/region as your Apple ID and physical location?

Regards.

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Answer 3

Lager1

Community Specialist

Mar 19, 2022 5:42 PM in response to carlalex

carlalex,

We appreciate those details. At this point, let's have you reach out to Apple support directly for further assistance with this: Get Support

Take care.

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Answer 4

Lissy_12

Community Specialist

Mar 18, 2022 12:13 PM in response to carlalex

Hi carlalex,

Thank you for using the Apple Support Communities! To clarify, this setting is listed under Settings > Privacy > Location Services > System Services:

About privacy and Location Services in iOS and iPadOS

Hope this helps!

Have a great day.

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Answer 5

carlalex Author

Level 1

5 points

Mar 19, 2022 5:16 PM in response to Ali_E1

Yes, I am seeing prompts driving past accidents. "Has this incident cleared yet?" or something along those lines. I want to turn this off.

This is happening in California. My Apple ID account is "United States". The phone is one I purchased in the US from Apple. It is a carrier unlocked phone, currently using Mint Mobile.

To be clear, I am not seeing "report an incident" like on the page linked. I am just being prompted if an incident is still there when I drive past. I want to stop being asked this.

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