You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 7: I can connect to 2.4Ghz but not 5Ghz WiFi networks

I did some research and found out that all iPhone 7 models supports 5Ghz because it has 802.11ac Wi‑Fi with MIMO technology inside as per iPhone 7 - Technical Specifications.


With its new 5-GHz spectrum, 802.11ac achieves faster speeds for data throughput and provides more bandwidth as per https://www.cisco.com/c/en/us/products/wireless/what-is-802-11ac.html#~q-a website.


Enabled my modem on 5Ghz bandwith to Auto mode (20/40/80Mhz) as per Recommended settings for Wi-Fi routers and access points - Apple Support but no luck.


What is an actual issue here?

iPhone 7, iOS 15

Posted on Mar 17, 2022 12:48 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 20, 2022 4:07 PM

My iphone 7 connects seamlessly with 5GHz wifi

If Wi-Fi will not connect do all three of these as a minimum:-

• Reset the router to factory settings (menu or paper clip)

• On iphone Settings, General, Transfer iphone or reset, reset, reset network settings

• If you have a VPN you are strongly recommended to uninstall it and its profile in Settings, General, VPN and device management


Here's some more steps you can try for Wi-Fi connection issues that may be helpful if your phone will not connect to WiFi

If your iPhone, iPad or iPod touch won't connect to a Wi-Fi network – Apple Support (UK)



1 reply
Question marked as Top-ranking reply

Mar 20, 2022 4:07 PM in response to FatihAlperen

My iphone 7 connects seamlessly with 5GHz wifi

If Wi-Fi will not connect do all three of these as a minimum:-

• Reset the router to factory settings (menu or paper clip)

• On iphone Settings, General, Transfer iphone or reset, reset, reset network settings

• If you have a VPN you are strongly recommended to uninstall it and its profile in Settings, General, VPN and device management


Here's some more steps you can try for Wi-Fi connection issues that may be helpful if your phone will not connect to WiFi

If your iPhone, iPad or iPod touch won't connect to a Wi-Fi network – Apple Support (UK)



iPhone 7: I can connect to 2.4Ghz but not 5Ghz WiFi networks

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.