You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Mighty_0000
Mighty_0000 Author
User level: Level 1
6 points

Unable to connect to 5Ghz Wi-Fi Network

Hello Everyone,


Earlier I was able to connect to 5Ghz Wi-Fi network easily, however after the software upgrade I am unable to connect - its says unable to connect. Have tried to Reset Network Settings, Reset IPhone - Still it doesn’t want to connect. Is it a hardware failure ? Or how could I connect to 5Ghz Wi-Fi Network ?


Model - IPhone 11 IOS 15.4


Posted on Mar 28, 2022 9:21 PM

Reply
Question marked as Top-ranking reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,580 points

Posted on Mar 28, 2022 9:30 PM

Two things that you can try and in the following order:

  1. Reboot your Wi-Fi Router with the 5GHz service. Simply turn it OFF for 40 seconds and turn it back ON. Try connecting to the 5GHz Wi-Fi Network after it has been booted up for at least 5 minutes. If this does not work then:
  2. Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

View in context

Similar questions

3 replies
Question marked as Top-ranking reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,580 points

Mar 28, 2022 9:30 PM in response to Mighty_0000

Two things that you can try and in the following order:

  1. Reboot your Wi-Fi Router with the 5GHz service. Simply turn it OFF for 40 seconds and turn it back ON. Try connecting to the 5GHz Wi-Fi Network after it has been booted up for at least 5 minutes. If this does not work then:
  2. Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Reply

Unable to connect to 5Ghz Wi-Fi Network

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up