Just updated my iPhone SE 2020 to iOS 15.4 and I lost Bluetooth. I use it to connect my phone to my hearing aids. I have tried turning Bluetooth off and on; turning the phone off and on; resetting the network connections. Nothing seems to work. It was fine before I updated to 15.4. Is there any help or hope for the bluetooth to return?
Thanks
iPhone SE, iOS 15
First try a Forced restart
Force restart iPhone – Apple Support (UK)
If no better
Backup, restore to factory, and restore from backup
If you can import your media to Photos or iTunes in a computer and copy important documents to a cloud server it will give you some resilience in case the restore from backup fails.
(1) How to back up your iPhone, iPad, and iPod touch - Apple Support
(2) Restore your iPhone, iPad, or iPod to factory settings - Apple Support
(3) Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
If the problem remains then do step (2) again but set up as new without restoring any backup. If that fixes it then it is probably a rogue app.
Otherwise arrange a repair
iPhone Repair - Official Apple Support
You will need to do (1) and (2) anyway if you need a repair or new phone.
First try a Forced restart
Force restart iPhone – Apple Support (UK)
If no better
Backup, restore to factory, and restore from backup
If you can import your media to Photos or iTunes in a computer and copy important documents to a cloud server it will give you some resilience in case the restore from backup fails.
(1) How to back up your iPhone, iPad, and iPod touch - Apple Support
(2) Restore your iPhone, iPad, or iPod to factory settings - Apple Support
(3) Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
If the problem remains then do step (2) again but set up as new without restoring any backup. If that fixes it then it is probably a rogue app.
Otherwise arrange a repair
iPhone Repair - Official Apple Support
You will need to do (1) and (2) anyway if you need a repair or new phone.
Actually the Dexcom folks had the answer. Seems that the dexcom CGM can be paired with only one device at a time. So I had to unpair it from my old phone, then delete it from the old phone and shut the old phone off. After that, the new phone saw the device and was able to connect.
As this is a health and safety issue I want to get you to the best place to help.
You should reach out to Apple Support directly. You should be able to reach them here
Contact - Official Apple Support
or phone numbers
Contact Apple for support and service - Apple Support
I use a dexcom g6 continuous glucose monitor for type 2 diabetes. On my iphone 8 with ios 15.3 1 the phone says that it cannot pairto the device via bluetooth but the app still works even though it is not paired. Bluetooth does see the device if I forget it, just won't pair. Before the upgrade to 15.3.1, i could pair with no issues.
Now on an iphone 13 on IOS 15.4 i can't even get that. When i go to bluetooth it doesn't even see the device at all. Not a good place for those of us with medical devices that we used to be able to monitor via bluetooth.
On my way to Best Buy today for an apple diagnostic from my previous contact with apple support. Wish me luck.
Any luck darrel242?
iOS 15.4 Bluetooth
