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Unable to update watchOS

When I turn on my iPhone, I get the message “Your phone and Apple watch are unable to sync data for apps such as Mail and Acitivty. To continue syncing data with your iPhone, make sure your apple watch is on the latest version of watchOS.” I click “Update” on the iPhone and then click the watch icon for update. The message “Checking for Update” spins on the iPhone for several minutes, and then I receive the message “Unable to check for Update. An error occurred while checking for a software update.” Hitting “Try again” several times accomplishes nothing.


My watch (which does not require pairing with an iPhone) currently uses watchOS version 7.5. (The update is 7.6 something.) When I click on the Apple Watch for an update, I receive the message “Unable to check for Update. An error occurred while checking for a software update.”


I have turned the watch off, waited a while and turned it back on. I have tried to obtain the update with the watch connected to its charger and with a strong wi-fi connection,

Apple Watch Series 5, watchOS 7

Posted on Mar 17, 2022 4:12 PM

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3 replies

Mar 17, 2022 7:23 PM in response to meeser

I'm not sure I understand. All Apple watches MUST be paired with an iPhone. Either:

Set up your Apple Watch - Apple Support

or

Set up Apple Watch for a family member - Apple Support

I assume you mean the latter. Note that some Apple Watch features depend on having a companion iPhone, and aren't available on an Apple Watch that you pair using Family Setup.


Mar 18, 2022 5:56 AM in response to javaliga

My Apple watch is paired with my iPhone. I would not have received the message that you see in the first sentence of my note had this not been so. That's not the point. As I indicated, I have been advised to update the watchOS but cannot access the update with either the iPhone or the watch. By the way, I have plenty of storage available on the watch (22GB) to accommodate the update.

Unable to update watchOS

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