My old email wasn’t transferred to my new phone

What steps to do to retrieve old emails & receive incoming emails

iPhone 11 Pro Max, iOS 15

Posted on Mar 17, 2022 9:07 PM

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Question marked as Top-ranking reply

Posted on Mar 18, 2022 3:53 PM

Hello adelina23,


It's possible the email account was not set up properly on your new iPhone. Make sure you follow the steps below to set up your account on your iPhone:


"If you use an email provider like iCloud, Google, or Yahoo, Mail can automatically set up your email account with just your email address and password. Here's how:

  1. Go to Settings > Mail, then tap Accounts.
  2. Tap Add Account, then select your email provider.
  3. Enter your email address and password.
  4. If you see Next, tap Next and wait for Mail to verify your account.
  5. If you see Save, tap Save.

If you don't see your email provider, tap Other to add your account manually."


All the best.

1 reply
Question marked as Top-ranking reply

Mar 18, 2022 3:53 PM in response to adelina23

Hello adelina23,


It's possible the email account was not set up properly on your new iPhone. Make sure you follow the steps below to set up your account on your iPhone:


"If you use an email provider like iCloud, Google, or Yahoo, Mail can automatically set up your email account with just your email address and password. Here's how:

  1. Go to Settings > Mail, then tap Accounts.
  2. Tap Add Account, then select your email provider.
  3. Enter your email address and password.
  4. If you see Next, tap Next and wait for Mail to verify your account.
  5. If you see Save, tap Save.

If you don't see your email provider, tap Other to add your account manually."


All the best.

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My old email wasn’t transferred to my new phone

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