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HomePod mini Alarm Playlist - broken by March 2022 update?

I have an alarm set for 07:30 each morning and plays my 'wake up' playlist on shuffle every weekday morning.


The playlist is a selection of 75 songs from Apple Music subscription that I find nice to wake up to.

It has been working fine for over a month.


I updated the HomePod mini software, and the next morning things are not working as they should.


The HomePod mini still starts playing music at 07:30, except the wrong playlist is being used. I have discovered that it is continuing the last playlist to have been played, or just shuffling songs from my entire music library.


Of course I then checked the alarm settings, deleted the alarm and created a new one, and ran a few tests with an alarm a few minutes in the future to see what it plays.


I also tried setting an alarm with a specific song (rather than a playlist) and found it does not play the song I chose, and just resumes the last playlist.


If I ask Siri to play a playlist or song then that works, just that the same playlist will continue in the morning.


I have tried resetting, logging in and out, resetting the router.


I don't know what to try next, so asking the community if this is a widespread problem or just something I need to wrangle with on my own.





HomePod mini

Posted on Mar 18, 2022 4:30 AM

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Question marked as Top-ranking reply

Posted on Mar 19, 2022 9:00 AM

Hey there, Simon69!

Thanks so much for using Apple Support Communities.

This is definitely unexpected behavior and we want to help you figure it out. Since you've already reset the HomePod, deleted the alarm and reset your network, we want to recommend that you reach out to Apple support directly. This will let you work with an advisor directly and, depending on the conversation, connect with a Senior Advisor for further troubleshooting.

You can set up a call here: Contact Apple Support

Cheers.

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2 replies
Question marked as Top-ranking reply

Mar 19, 2022 9:00 AM in response to Simon69

Hey there, Simon69!

Thanks so much for using Apple Support Communities.

This is definitely unexpected behavior and we want to help you figure it out. Since you've already reset the HomePod, deleted the alarm and reset your network, we want to recommend that you reach out to Apple support directly. This will let you work with an advisor directly and, depending on the conversation, connect with a Senior Advisor for further troubleshooting.

You can set up a call here: Contact Apple Support

Cheers.

HomePod mini Alarm Playlist - broken by March 2022 update?

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