MacBook Pro battery stuck at 1%: Not Charging

Hello eldhosepoulose,

If your Mac is showing a “Not Charging” message, this page explains why you may be receiving that error: If your Mac battery status is “Not Charging”

The Battery Status menu on your Mac notebook computer might say “Not Charging,” even if it’s connected to power. This can happen for a few reasons:

• Your computer temporarily paused charging to extend the life of your battery. Your battery may drain to 90% or lower before it begins charging again. If you have an Intel-based Mac, you can turn off battery health management in Energy Saver preferences to immediately resume charging. See the Apple Support article About battery health management in Mac notebooks.

• Your computer is connected to a power source that gives it enough power to run, but not enough power to charge the battery. For example, your Mac might not charge when it’s connected to a low wattage adapter. You can still use your Mac without draining its battery, but the battery won’t charge, even if you turn off your Mac or put it to sleep.

• Your computer is running at a very high performance level that uses more power than the power source provides. For example, some apps—such as video editing software and video games—can require more power and drain the battery more quickly.

Since it seems like your Mac is showing that service is recommended, please review the information in the "Check battery health" part of this page: Get help with your Mac notebook battery

• Service Recommended: The battery's ability to hold charge is less than when it was new or it isn't functioning normally. You can safely continue to use your Mac but you should take it to an Apple Store or Apple-authorized service provider to get your battery evaluated.

To get service on your battery, contact Apple.

Take care!

Regardless of the cycle count, your battery appears to have failed or is failing -- "Service Recommended." It is five years old, not unusual for a battery to wear out after 5 years. Cycle count is one cause of wear, but also keeping plugged in to the charger at all times (or most times) can also result in a worn out battery. With newer Macs, this is managed within the MacOS to try to prevent such wearing out of the battery.

You should take the laptop to an authorized Apple repair shop. They can test to make sure it is indeed the battery that needs to be replaced, as opposed to other charging circuitry in the computer. Most likely it is the battery, this is usually an inexpensive thing to fix.

The shop can also check your charger (power supply) for proper functioning. A bad charger could also damage a battery.

Your laptop may qualify for this free Apple repair program (only Apple or an AASP will be able to confirm your laptop qualifies):

If the battery in your 2016 or 2017 MacBook Pro won't charge past 1% - Apple Support

The battery information does vary slightly even on a healthy battery, but if the information varies by a lot, then it usually indicates a worn out or failing battery.

Have Apple or an AASP examine the laptop to see if it qualifies for the free repair program. If an SMC Reset does not resolve the issue and you have performed the USB-C charger troubleshooting steps, then there is nothing else you can do to resolve the issue yourself. Most likely the battery has failed since the condition is also listed as "Service Recommended" and you are experiencing battery issues.

Very much agree with all the above posting.

If the User would like to see more about the Battery Condition in Actual versus Designed - Capacity - a free application for basic features or paid for Add Features

It is safe to use ( use it personally ) https://www.coconut-flavour.com/coconutbattery/

eldhosepoulose wrote:

Thank you for your support.

Intersting… As a curiosity I checked the Battery info again today and I wonder why it is showing Fully Charged and Full Charge Capacity (mAh) values differently this time. So it is detecting whether the battery is fully charged or not but not displaying the percentage and not keeping the machine awake once the cable is disconnected. Before I give my system I want to find out why this is so. As of now I can use the system without issues when connected to power (but not charging). STRANGE…. @apple

Battery Information:

  Model Information:

  Serial Number: D8******DAB

  Manufacturer: SMP

  Device Name: bq20z451

  Pack Lot Code: 0

  PCB Lot Code: 0

  Firmware Version: 901

  Hardware Revision: 1

  Cell Revision: 3922

  Charge Information:

  Fully Charged: No

  Charging: No

  Full Charge Capacity (mAh): 3891

  State of Charge (%): 1

  Health Information:

  Cycle Count: 100

  Condition: Service Recommended

[Personal Information Edited by Moderator]

The values for those parameters come from different sensors. The fact that they appear to be inconsistent is indicative that the battery has failed. The fact that the battery is holding some sort of charge but cannot operate the laptop unless plugged in indicates that the battery is unable to carry a LOAD (no capacity). That is also indicative of a failed battery. If this was an automobile, you would be unable to start the car and of course then you would just replace the battery, they all wear out eventually. The only reason you can still use this laptop is that you can plug it in during use, which of course one cannot do with an automobile. But your battery has clearly failed, it just needs to be replaced. The authorized service centers will also run additional tests to confirm that the battery (not some other laptop electronics) is to blame before replacing it.