I didn’t fully activate my phone before trying to pair my watch and now it’s frozen . What can I do?

I didn’t fully activate my phone before I started pairing my watch and now it’s frozen. What can I do?

Apple Watch Series 5, watchOS 8

Posted on Mar 18, 2022 4:12 PM

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Question marked as Top-ranking reply

Posted on Mar 18, 2022 5:28 PM

I am assuming that the iPhone is frozen and not the Apple Watch.

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

3 replies
Question marked as Top-ranking reply

Mar 18, 2022 5:28 PM in response to lawanda33

I am assuming that the iPhone is frozen and not the Apple Watch.

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

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I didn’t fully activate my phone before trying to pair my watch and now it’s frozen . What can I do?

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