Months ago I created a custom email domain.
It is NOT in use. Your system is caching it somewhere. This has been reported repeatedly. Please fix it or I go to Google mail.
Hi phillipweston,
Here's a resource that details how to Add and manage email aliases for iCloud Mail on iCloud.com. You may want to try a different browser if you have access to one. Otherwise if the issue persists you can reach out to Apple Support here: Get Support
Take care.
Hi Lee, like everyone else who has posted this issue online, Apple Support did nothing to resolve my issue.
They indicated that I have to wait 30 days after deleting an alias in order for it to be available on another Apple account. This is 100% false. I waited 2 months before attempting to re-try my wife's.
Additionally, the Apple Support hung up on me after I requested that they escalate this to a software engineer. This is clearly a BUG in your software. Your Technical Support is not qualified to handle this.
When I asked to escalate this further, they told me to F off. Wait your 30 days. As if I hadn't already. FIX YOUR BOGUS CUSTOM EMAIL SUPPORT, APPLE.
Why can't I delete a custom domain alias?
