You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Disvett
Disvett Author
User level: Level 1
4 points

Reinstall the OS when there are not internal disks like Macintosh HD or Apple SSD listed

I would like to reinstall the OS on my Macbook Air, however, there are not internal disks like Macintosh HD or Apple SSD listed. What can I do in order to attempt to fix this i?

MacBook Air (2020 or later)

Posted on Mar 18, 2022 10:18 PM

Reply
Question marked as Top-ranking reply
User profile for user: PRP_53
PRP_53
User level: Level 10
91,867 points

Posted on Mar 19, 2022 2:24 AM

Was this performed ? >> Use Disk Utility to erase an Intel-based Mac


Then you will need to do this >> How to reinstall macOS


Follow these guidelines during installation:

  • If the installer asks to unlock your disk, enter the password you use to log in to your Mac.
  • If the installer doesn't see your disk, or it says that it can't install on your computer or volume, you might need to erase your disk first.
  • If the installer offers you the choice between installing on Macintosh HD or Macintosh HD - Data, choose Macintosh HD.
  • Allow installation to complete without putting your Mac to sleep or closing its lid. Your Mac might restart and show a progress bar several times, and the screen might be empty for minutes at a time.


View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: PRP_53
PRP_53
User level: Level 10
91,867 points

Mar 19, 2022 2:24 AM in response to Disvett

Was this performed ? >> Use Disk Utility to erase an Intel-based Mac


Then you will need to do this >> How to reinstall macOS


Follow these guidelines during installation:

  • If the installer asks to unlock your disk, enter the password you use to log in to your Mac.
  • If the installer doesn't see your disk, or it says that it can't install on your computer or volume, you might need to erase your disk first.
  • If the installer offers you the choice between installing on Macintosh HD or Macintosh HD - Data, choose Macintosh HD.
  • Allow installation to complete without putting your Mac to sleep or closing its lid. Your Mac might restart and show a progress bar several times, and the screen might be empty for minutes at a time.


Reply

Reinstall the OS when there are not internal disks like Macintosh HD or Apple SSD listed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up