Iphone 11 pro front camera issue

Dear Experts,


Out of the blue, My front camera started to have constant vertical line and flicker/throbbing with random white lines such as below. Below is a screenshot of a video.


Some of the times there won't be any issue. At low light conditions, it's much more evident.


Does anyone experience any similar issue? I suspect its after updating to iOS 15.3


Phone : Iphone 11 pro

Software: iOS 15.3.1


any advice is appreciated.


Posted on Mar 19, 2022 6:27 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 20, 2022 8:22 AM

Hello chronosbiohazard,


To begin, we'd suggest updating your iPhone to the latest software version, which is iOS 15.4, to see if it helps with the lines you're seeing on the camera. You can update by going to Settings > General > Software update and follow the prompts from there.


If the issue persists afterwards, try these steps:

If the camera isn't working
1. Remove any case, accessory, or film that might block the camera or that places a magnet near the camera.
2. Test the camera by trying to take a photo.
3. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support for help with your iPhoneiPad, or iPod touch.
4. Restart your iPhoneiPad, or iPod touch
5. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button .

You'll find these steps here: If the camera or flash on your iPhone, iPad, or iPod touch isn't working


Take care!



1 reply
Question marked as Top-ranking reply

Mar 20, 2022 8:22 AM in response to chronosbiohazard

Hello chronosbiohazard,


To begin, we'd suggest updating your iPhone to the latest software version, which is iOS 15.4, to see if it helps with the lines you're seeing on the camera. You can update by going to Settings > General > Software update and follow the prompts from there.


If the issue persists afterwards, try these steps:

If the camera isn't working
1. Remove any case, accessory, or film that might block the camera or that places a magnet near the camera.
2. Test the camera by trying to take a photo.
3. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support for help with your iPhoneiPad, or iPod touch.
4. Restart your iPhoneiPad, or iPod touch
5. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button .

You'll find these steps here: If the camera or flash on your iPhone, iPad, or iPod touch isn't working


Take care!



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Iphone 11 pro front camera issue

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