Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Safari won't respond

Safari has frozen and will not respond even after shutting down my I MAC, What to do to get it working?

iMac Line (2012 and Later)

Posted on Mar 19, 2022 10:59 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 19, 2022 12:40 PM

Go step by step and test.


1. Force Quit Safari, launch Safari holding the Shift key down.

    About pop-up ads and windows in Safari - Apple Support


2. Startup in Safe Mode. Start up your Mac in safe mode - Apple Support.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.


3. Clear History

    Clear your browsing history in Safari on Mac - Apple Support

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


4. If Safari doesn't open a webpage or isn’t working as expected

    If Safari on Mac doesn't open a webpage or isn’t working as expected - Apple Support


5. If this doesn’t help, download EtreCheck, run it to see if there is any adware installed or not.

      https://etrecheck.com

      Click  “Free download” button,

      Open Downloads folder, click on it to open, and then select ”Open”.

      “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

      Click “Share Report” button in the toolbar, select “Copy report” .

      Paste the report when you reply.


1 reply
Question marked as Top-ranking reply

Mar 19, 2022 12:40 PM in response to Marianna123

Go step by step and test.


1. Force Quit Safari, launch Safari holding the Shift key down.

    About pop-up ads and windows in Safari - Apple Support


2. Startup in Safe Mode. Start up your Mac in safe mode - Apple Support.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.


3. Clear History

    Clear your browsing history in Safari on Mac - Apple Support

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


4. If Safari doesn't open a webpage or isn’t working as expected

    If Safari on Mac doesn't open a webpage or isn’t working as expected - Apple Support


5. If this doesn’t help, download EtreCheck, run it to see if there is any adware installed or not.

      https://etrecheck.com

      Click  “Free download” button,

      Open Downloads folder, click on it to open, and then select ”Open”.

      “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

      Click “Share Report” button in the toolbar, select “Copy report” .

      Paste the report when you reply.


Safari won't respond

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.