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Battery widget

when i open the airpod case it shows the battery for both the airpods and case but when i take the airpods out and use them the battery on the widgets disappear, is this supposed to happen and if not how do i fix it?

Posted on Mar 19, 2022 12:52 PM

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Question marked as Top-ranking reply

Posted on Mar 21, 2022 10:05 AM

Hello, which widget do you use?


Like I explained, if you use the smaller widgets and already have an Apple Watch paired, it will not show all battery levels.


If you don‘t see any battery levels, here are some steps that might help:


https://support.apple.com/en-us/HT209463


https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios


I hope these help. If not, please contact Apple Support for further assistance:


https://support.apple.com/contact


Best regards,


dotec

4 replies
Question marked as Top-ranking reply

Mar 21, 2022 10:05 AM in response to 2keira

Hello, which widget do you use?


Like I explained, if you use the smaller widgets and already have an Apple Watch paired, it will not show all battery levels.


If you don‘t see any battery levels, here are some steps that might help:


https://support.apple.com/en-us/HT209463


https://support.apple.com/en-gb/guide/iphone/iph8903c3ee6/ios


I hope these help. If not, please contact Apple Support for further assistance:


https://support.apple.com/contact


Best regards,


dotec

Mar 19, 2022 3:09 PM in response to 2keira

Technically, when you open the lid of the AirPods case, both the AirPods and the Case‘s battery level should pop up.


When you take one of the AirPods out, it should show each of the AirPods battery level *and* the case should show.


This depends on the widget that you use. If you use the smallest widget or the second-biggest widget and already have an Apple Watch paired, it‘s obvious that you will only see each AirPod and not the Case.


Here‘s what it‘s supposed to look like:



I hope this helped you solve the issue. For further information, please contact Apple Support.


Contact - Official Apple Support



Battery widget

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