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keep getting wrong password notice on apple tv correctly signs on for others

Apple TV+ on Fire TV was not working

Uninstalled and installed again, but now can't sign in with Apple ID and password. Says wrong information. ID and password works on other devices.

FireTVEdition-InsigniaHD(2018),

Posted on Mar 19, 2022 8:44 PM

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Question marked as Best reply

Posted on Mar 21, 2022 7:10 AM

Hello Jaeknj,

Thank you for reaching out to Apple Support Communities.

Let's delete the Apple TV app and reinstall it one more time using these steps:

Add the Apple TV app from Amazon.comOptionally, you can sign in to Amazon.com from a web browser to add the Apple TV app to your account.For a list of specific Fire TV models that support the Apple TV app, go to apple.com/apple-tv-app/devices/.1. In a web browser, go to the Apple TV App in Amazon.com, then sign in to your account, if you haven’t already.2. Follow the onscreen instructions to select the Amazon Fire TV device on which you want the app installed, then select Deliver.
When added, the Apple TV app appears in the Apps & Channels section of the home screen on your Fire TV.3. To start watching, see How to watch on your Fire TV above. To learn more about what you can do in the Apple TV app, see the Apple TV App User Guide for Smart TVs and Streaming Devices.

This article can provide more details: Watch on Amazon Fire TV

If the issue persists, can you provide a few more details? Hav you tested on another network? Do you know if your Fire TV is up to date? Also, when did you first notice this?

Good Luck

3 replies
Question marked as Best reply

Mar 21, 2022 7:10 AM in response to JAEKNJ

Hello Jaeknj,

Thank you for reaching out to Apple Support Communities.

Let's delete the Apple TV app and reinstall it one more time using these steps:

Add the Apple TV app from Amazon.comOptionally, you can sign in to Amazon.com from a web browser to add the Apple TV app to your account.For a list of specific Fire TV models that support the Apple TV app, go to apple.com/apple-tv-app/devices/.1. In a web browser, go to the Apple TV App in Amazon.com, then sign in to your account, if you haven’t already.2. Follow the onscreen instructions to select the Amazon Fire TV device on which you want the app installed, then select Deliver.
When added, the Apple TV app appears in the Apps & Channels section of the home screen on your Fire TV.3. To start watching, see How to watch on your Fire TV above. To learn more about what you can do in the Apple TV app, see the Apple TV App User Guide for Smart TVs and Streaming Devices.

This article can provide more details: Watch on Amazon Fire TV

If the issue persists, can you provide a few more details? Hav you tested on another network? Do you know if your Fire TV is up to date? Also, when did you first notice this?

Good Luck

keep getting wrong password notice on apple tv correctly signs on for others

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