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Playlists recovery

Hey there!

changed country and my playlists disappeared. Thanks exported and imported after on Mac. After that playlists emerged but not all correctly, but songs are impossible to play.

iPhone regents to play, asking to sinc in mac(done)


how to recover?

Thanks


MacBook Pro 13″, macOS 11.4

Posted on Mar 19, 2022 9:23 PM

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Question marked as Best reply

Posted on Mar 21, 2022 12:07 PM

varikoz,

Are these songs that were purchased from the iTunes Store in the old region? If so, this would be expected behavior. They would only be available in the region they were purchased in.

Change your Apple ID country or region

Take care!

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3 replies

Mar 21, 2022 7:22 AM in response to varikoz

Hello varikoz,


Let's get a little more information to help narrow this down.


What happens when you try to play the songs?

Are you able to download songs in the new country?


  • "The song might not be available in your country or region and will appear in gray text when you search for it in Apple Music."

If your songs are grayed out - Apple Support


Please don't hesitate to let us know if you need additional assistance.


Thank you for using Apple Support Communities. Have a nice day.

Mar 21, 2022 11:55 AM in response to mario49

Hey mario49!

thanks for reply

i changed my region to have better payment options in my apple account

before that I saved my playlists in Mac.

after I changed region all songs become gray and iPhone says - pls turn on iCloud sync in Mac ( what is done)

so looks like all songs are available from a new region but it’s logs prevent from using different regions.

lots of useful playlists failed(((

Playlists recovery

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