Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Deleting a user on iMac

Can't delete myself as a standard 'user' on a 2015 iMac. Signed in with Administrator's credentials (iMac owner) and password. Opened preferences, opened users and groups, unlocked screen, selected my id, selected minus sign to delete, typed in correct id. Get a message password is wrong. Will not let me go beyond that point.

Trying to strip down the computer so owner can give it to his niece. Owner has purchased a new iMac.

Concerned if I strip down the machine and reinstall the operating system without deleting myself as a user, both his iCloud account and mine may be corrupted or deleted??

How should I move forward with this task?

iMac 21.5″, 12.2

Posted on Mar 20, 2022 7:19 AM

Reply
5 replies

Mar 20, 2022 9:58 AM in response to oldman-75

Connect the iMac to the internet using an Ethernet cable and start up in macOS Recovery Mode.


Follow the Erase steps at > Use Disk Utility to erase an Intel-based Mac - Apple Support

Then go back to Utilities and install macOS as per > How to reinstall macOS - Apple Support

After that, give it to the owners nice and have her set-up the iMac using her own info and ID.

Mar 20, 2022 12:38 PM in response to den.thed

Thanks again for the info.

Hit another snag ... probably because I'm old and not very computer savvy.

I had already run the Disk Utility to erase the Intel-base Mac earlier.

However I did go to that process sequence again once I was in the Recovery Mode. The first time I was instructed to erase Name: Macintosh HD, Format: APFS. I did that. What now shows under 'Internal' is APPLE HDD HTS541010A9E662 Media. It appears to be the Internal Physical Disk. Do I select it to erase and move on to the reinstall?

If I go directly to the reinstall process it opens an OS X El Capitan banner and then asks me to agree to terms of service. When I do that it opens a screen that displays OS X El Capitan and displays a functional 'back' button and a non-highlighted 'Install' button (which is not functional). I'm basically stalled at that point again.

Am I doing something wrong?

Deleting a user on iMac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.