MacBook Air won’t turn on
Just got a new MacBook Air a couple of days ago and it was working, now it won’t turn on - tried holding the power button for 10 sec to force restart, but the screen just stays black. any advice?
MacBook Air 13″, macOS 12.2
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Just got a new MacBook Air a couple of days ago and it was working, now it won’t turn on - tried holding the power button for 10 sec to force restart, but the screen just stays black. any advice?
MacBook Air 13″, macOS 12.2
Please read If your Mac doesn't turn on - Apple Support.
If you think it turns on but the screen remains black: If your Mac starts up to a blank screen - Apple Support.
Please read If your Mac doesn't turn on - Apple Support.
If you think it turns on but the screen remains black: If your Mac starts up to a blank screen - Apple Support.
Probably it's component failure and probably you will be asked to pay for a Logic Board replacement just like what happened to my MacBook Air as well. You ca follow the link below to understand what I mean: MacBook Air 2017 Component Failure (Crap … - Apple Community
MacBook Air won’t turn on