I need to request a refund on unthorised debit on my account including all the bank fees. this is the 4th time contacting you.

This is a user to user forum, you have not contacted anyone here 4 times. No, I've never had this issue on my account.

Look here, you can

• View your purchase history

• Cancel a subscription

• Request a refund

• Verify unfamiliar charges

• Add or remove a payment method

Subscriptions and Billing - Official Apple Support

Both KiltedTim and I have explained that this is a user to user forum, APPLE IS NOT HERE.

No one is going to phone you, no one in this forum can fix your issue.

If you need help, click on the Get Support link in the upper right hand corner of this page.

It's not that we are not willing to help... We are not capable of helping you with this.

WE ARE NOT APPLE!

If you want help, use the Get Support link at the top of the page and CALL APPLE!

Why is this so difficult to understand!

You need to contact your credit card company.

CrystalBunny23 wrote:

Please you might be a excellent phone but you are stealing from your customs.

If you can not read English, then please do NOT post your question in English.

You have been told several times that YOU ARE NOT TALKING TO APPLE. We are users, just like you.

You are NOT contacting Apple by posting here.

This is a user forum.

CrystalBunny23 wrote:

I am busy with my bank, that is taking time as i am in Africa, we work on Africa time

So what?

There is NOTHING anyone here can do about it.