my boyfriend gave me a iphone and i keep trying to set it up but i cant get into it because it keeps saying i need to know a certain apple id

how do i get in anchange the apple id


Posted on Mar 20, 2022 7:20 PM

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Posted on Mar 20, 2022 8:11 PM

The iPhone is signed into an iCloud account - presumably his - and requires a password to sign out so that you can use it.


He should have followed the steps described in the paragraph Remove your personal information from your old device in the support document What to do before you sell, give away or trade in your iPhone, iPad or iPod touch.


Then it would be ready for you to enter your Apple ID credentials and use it as your phone.


See How to create a new Apple ID if you don't already have an Apple ID.




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Question marked as Top-ranking reply

Mar 20, 2022 8:11 PM in response to summerbinns

The iPhone is signed into an iCloud account - presumably his - and requires a password to sign out so that you can use it.


He should have followed the steps described in the paragraph Remove your personal information from your old device in the support document What to do before you sell, give away or trade in your iPhone, iPad or iPod touch.


Then it would be ready for you to enter your Apple ID credentials and use it as your phone.


See How to create a new Apple ID if you don't already have an Apple ID.




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my boyfriend gave me a iphone and i keep trying to set it up but i cant get into it because it keeps saying i need to know a certain apple id

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