I initiated an update of Monterey OS on my older MacBook Air. When it got to the install step, it froze with the Apple logo and the progress bar about 1/3 loaded. Then it froze for the last three day, no progress. How can I stop the install?

Question

I initiated an update of Monterey OS on my older MacBook Air. When it got to the install step, it froze with the Apple logo and the progress bar about 1/3 loaded. Then it froze for the last three day, no progress. How can I stop the install?

I have a MacBook Air and I downloaded Monterey OS. Unfortunately, during the final installation, it froze. I have a screen with only the Apple logo and a progress bar with 1/3 loaded-not moving for three days. I can’t get back to the screen to make commands or anything. What can I do?

Posted on Mar 20, 2022 10:41 PM

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Answer 1

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kaz-k

Level 8

49,266 points

Mar 20, 2022 10:49 PM in response to ScottHaramitsu1

Hi,

You'd better force quit, then start up with Recovery mode and repair your boot drive with DiskUtility, then reinstall Monterey on your MacBook Air.

Reinstall macOS - Apple Support

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Answer 2

Mar 21, 2022 7:21 AM in response to kaz-k

The screen has the apple logo and progress bar on it, and I can’t get to the desktop to make commands. If I turn off the power and enter password, it goes back to to logo and progress bar.

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Answer 3

Mar 27, 2022 9:50 AM in response to ScottHaramitsu1

I am having the same issue. Apple logo with progress bar.

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I initiated an update of Monterey OS on my older MacBook Air. When it got to the install step, it froze with the Apple logo and the progress bar about 1/3 loaded. Then it froze for the last three day, no progress. How can I stop the install?

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