can't restore
my iPhone X says can't update due to unknown error. Tried it on MacBook but same thing.
iPhone XR
User profile for user:
Sparks0829
User level:
Community Specialist
Hi there ewscholz,
Did you try following each step in the related article linked in blue at the top left corner of this page to attempt to update or restore your iPhone? If so, what were the results exactly? Are you using a Mac or PC? Are you seeing a specific error number when this happens?
What's the initial reason for attempting to restore your iPhone? Are you experiencing an issue with it?
Send over some details, and we'll take a closer look from there.
Cheers!