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I don't have access to my linked email

Hello, I know the apple id and password for my account, but I do not have access to the linked mail, and I do not remember the answer to the secret question, and the account is deactivated. How can I recover my account without access to mail?

Posted on Mar 21, 2022 12:56 PM

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Posted on Mar 23, 2022 9:16 AM

 I don’t have access to my mail and I forgot the answer to the security question, can I somehow get a password reset link to another mail?

5 replies

Mar 21, 2022 7:04 PM in response to ukkknoww

See if anything in Section 3 helps.


Apple ID - Password/Security Questions verification e-mail not received.   *


If you are being told there isn't enough information to reset them, contact Apple ID Support.


If you don't know the answers, if the steps in the article below don’t work, contact Apple ID Support, although based on multiple posts I have read, they will not help you recover the answers to your security questions.


 Apple ID - If you forgot the answers to your Apple ID security questions.      *


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID.    *


Apple ID - Official Apple Support.    -


Contact Apple for help with Apple ID account security - Apple Support.  * (Link doesn't always load)  


Get Support   - Work through the screens to get a chat option. 


Apple Support schedule phone call. -


Apple on Twitter


See if anything here helps. 


Solution to the forgotten Apple ID security questions.  -

Mar 23, 2022 9:02 AM in response to ukkknoww

What mail do you need to find? If you know your Apple ID, that email address is the main email address associated with your account. If you need to find the rescue email, you have to log into your Apple ID account to see what email address is listed as the rescue email address.


I suggest you contact Apple ID Support to try to get your account activated again. If you can do that, then you can try to reset your security questions so you can log into the account. See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


Apple on Twitter        


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *

Mar 22, 2022 2:19 AM in response to Eric Root

Man, I can't change my security questions because my account is deactivated, I don't need to activate it first, and I can't do it because I don't remember the mail associated with it. Can I somehow find out the mail or how to change it with the help of you. I can provide all the data about the account: apple id and password. And also on the device UEID code and EMUI code

I don't have access to my linked email

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