Face recognition issues
Fix for iPhone XR face recognition failures
iPhone XR, iOS 15
Fix for iPhone XR face recognition failures
iPhone XR, iOS 15
If updating doesn’t fix it most likely it is a hardware problem. There’s a slight chance that a case might be covering the IR scanner or the camera, so try it without a case or screen protector. If that doesn’t fix it your phone has a hardware problem.
If updating doesn’t fix it most likely it is a hardware problem. There’s a slight chance that a case might be covering the IR scanner or the camera, so try it without a case or screen protector. If that doesn’t fix it your phone has a hardware problem.
What was the result when you followed the guidance in the Related Article above your name on this page, that you were reading just before you posted here? If the Related Article doesn't answer your question please post back with more details about the issue and another user in this user-to-user forum will try to help.
It said to update IOS and I did. Still won’t work. It is saying a depth something I think in camera and take to Apple store. Hoping I didn’t have to do that.
I’ll try that. Thanks
Face recognition issues