Email going to junk
An important contact’s emails are going directly to my junk folder on my iPhone. I use Yahoo. How do I stop this?
iPhone XS, iOS 15
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An important contact’s emails are going directly to my junk folder on my iPhone. I use Yahoo. How do I stop this?
iPhone XS, iOS 15
Thanks for getting back to us, Cmarcy.
You'll need to contact the email service provide for additional help if the steps above didn't resolve your issue. Also, make sure that you do not have any blocked contacts: Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch - Apple Support
When you block an email address from Mail, it goes to the trash folder. Email blocking works across all your Apple devices.
Best regards.
Thanks for getting back to us, Cmarcy.
You'll need to contact the email service provide for additional help if the steps above didn't resolve your issue. Also, make sure that you do not have any blocked contacts: Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch - Apple Support
When you block an email address from Mail, it goes to the trash folder. Email blocking works across all your Apple devices.
Best regards.
Hello Cmarcy,
Thanks for reaching out to the Apple Support Communities! For issues with emails going to the Junk folder, we recommend following these steps:
Let us know if the issues continue and have a great day!
My husband’s emails are still going to the junk folder. I do not see an option labeled “not spam” to click on to redirect his emails to my inbox. Help!
Email going to junk