Apple TV app prompting me to download AcornTV App

I subscribe to the AcornTV channel on Apple TV. Now (and only when I try to watch certain shows), it prompts me to download the AcornTV app. Why? These are two different subscriptions and I already subscribe to it via Apple and am only trying to access it via my Apple TV.

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Mar 22, 2022 7:46 AM

Reply
1 reply

Mar 23, 2022 9:13 AM in response to tine_apple

Hi tine_apple,


We see you're being prompted to download an app on your Apple TV. What's the exact wording of the message you see? Does it mention that the specific content is only available in their app, or is something else happening?


Also, have you verified that your subscription is still active? You can do this under Settings > Users and Accounts > [name] Subscriptions: Manage subscriptions on Apple TV


Let us know. Best wishes.

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Apple TV app prompting me to download AcornTV App

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