Trying to erase this phone to sell it but Im stuck at Apple ID password. Can't go forward or backward and forgot password doesnt work either
Tried restarting phone but that didn't help
Any ideas?
[Edited by Moderator]
iPhone 7 Plus
If you forgot the passcode on your iPhone, or your iPhone is disabled -
How to reset your passcode without a computer if you have iOS 15.2 or higher.
How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support
How to reset your passcode using a computer.
If you forgot your iPhone passcode - Apple Support
See this Apple article: Activation Lock for iPhone, iPad, and iPod touch
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Activation Lock prevents anyone who is not the owner from using this iPhone.
To unlock the Phone, you need the Apple ID and password of the previous owner, that were used during set up.
I should have clarified. I didn't forget the password.
But the phone is stuck 🤷♀️
It is my mom's old phone. We have the ID and password but the phone is stuck!
Iphone 7 plus forgot password
