Automations Homekit not working after update to 15.4

Hello,

after the update and iOS 15.4, location-based automation stopped working. For example, automation "when I leave the house" turns off the lights and sets the thermostat does not work. I tried to set up automation again, restart Apple TV and HomePod, and I still don't know what to do to make everything work the same as before the update. Thank you for the advice.

Apple TV 4K, tvOS 15

Posted on Mar 22, 2022 4:01 PM

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Question marked as Top-ranking reply

Posted on May 30, 2022 6:49 AM

  • This issue may be resolved by installing ios 15.5 which is now available. According to the release notes from Apple: "Fixes an issue where home automations, triggered by people arriving or leaving, may fail."


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53 replies

May 2, 2022 6:33 AM in response to tylda

Spoke to the support team. All suggestion doesn’t work. One last one was being told to switch off and on again the precise location under privacy but still doesn’t work. Also I was told they are not fully aware of the extend of issue. Only way for them to know is to submit feedback form. I suggest all to do so they know the extend of issue at Product Feedback - Apple


in the midst of troubleshooting with the support we noticed that Settings\ Privacy\ Location services\ Home doesn’t have “Aways on” function. Instead only “While using Apps”. Though he explained to me Home doesn’t need ”Aways” function on. I’m suspecting it this has been an issue. As “Handwashing” on the other hand has this and it still works well.


kind of frustration.


May 12, 2022 7:49 AM in response to blu-e-man

I verified the whole thing again. Every time we leave the house at different times, both the location-based automation and HKSV work. When we leave the house together, it doesn't work every time.


We have two HomePods (regular and mini), as well as an Apple TV 4K.

The Apple TV is the hub, the two HomePods are not.


When I test switch to one of the HomePods as the hub, HKSV does not work.


I have already reported the behavior to Apple several times via the Feedback Assistant, both via my account and that of my wife.


Apple, PLEASE fix it!

Apr 17, 2022 8:25 AM in response to Raitre

I called Apple Support and they told me to remove other users from the home app to better determine the cause. Then they told me to try uninstalling the home application and reinstalling it that might help. But it didn't help, one day the automation worked (arrival and leave from the house) but then no more. Sometimes it starts working once a week, but immediately it stops working again. It's awful, I bought everything just so I could use location automation, but you don't work. Can I return all Apple products I purchase? I can not.

Apr 1, 2022 3:09 PM in response to ioioioioi

Sadly doesnt fixed it for us. With earlier versions everthing was fine. Tried very much things that the support just could forward my issue to another department.


Everything works fine as long we dont leave our home and want automations be triggered ^^


Really annoying to us because the main reason to use homekit was the automation of thermostats.

Apr 5, 2022 5:19 AM in response to Vancouver22

Of course I have everything updated, I'm not stupid. All location services turned on, updates made on Apple TV, Homepods and iPhones, I restarted everything repeatedly, deleted and reset automation, I tried to delete my girlfriend from home, and I don't know what else to try. After all, it's ridiculous, because something can't work for years, and now even Apple doesn't write back from my support and doesn't solve that the update has ruined everything?

May 11, 2022 1:13 PM in response to rhysfromneath

I've read a lot of discussions and I know dozens of people who have the same problem, but the worst part is that Apple doesn't know anything. When I called Apple twice, they still say that there is no global problem with automation, and according to the analyzes sent from my mobile phone, I have everything set up properly. Isn't that terrible?


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Automations Homekit not working after update to 15.4

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