I have a apple gift card that i redeemed and try to use the funds on a game it says unable to find a payment method

I have a apple gift card that i redeemed and try to use the funds on a game it says unable to find a payment method

iPhone 12 mini, iOS 15

Posted on Mar 22, 2022 3:44 PM

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Question marked as Top-ranking reply

Posted on Mar 22, 2022 5:39 PM

Do you have a credit card on file? Is the cost of the purchase plus applicable taxes more than your account balance? Have you tried signing out of the App Store/iTunes, restarting the device, and then signing back in?


If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


Apple on Twitter

1 reply
Question marked as Top-ranking reply

Mar 22, 2022 5:39 PM in response to Edgar_B

Do you have a credit card on file? Is the cost of the purchase plus applicable taxes more than your account balance? Have you tried signing out of the App Store/iTunes, restarting the device, and then signing back in?


If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


Apple on Twitter

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I have a apple gift card that i redeemed and try to use the funds on a game it says unable to find a payment method

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