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Can’t click emoji button


Can’t click the emoji button 

My emoji and microphone button are both stuck on the far side of my phone, how do I fix this?

iPhone 11, iOS 14

Posted on Mar 22, 2022 5:51 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 23, 2022 12:05 PM

Hi MelyMel29,


We are happy to help try to get this resolved so you can use the emoji button again. From the screenshot you shared, it looks like Zoom may be enabled and you will want to disable this feature.


Zoom in on the iPhone screen has details about this feature. To check and see if Zoom is enabled, follow this step first.

To turn off Zoom, double-tap the screen with three fingers or use accessibility shortcuts.

Or you may want to use these steps. Except in this case, you will turn Zoom off.

Go to Settings  > Accessibility > Zoom, then turn on Zoom.

Either one of these steps should help bring the screen size back in so you can use the emoji feature.



Have a great day!

1 reply
Question marked as Top-ranking reply

Mar 23, 2022 12:05 PM in response to MelyMel29

Hi MelyMel29,


We are happy to help try to get this resolved so you can use the emoji button again. From the screenshot you shared, it looks like Zoom may be enabled and you will want to disable this feature.


Zoom in on the iPhone screen has details about this feature. To check and see if Zoom is enabled, follow this step first.

To turn off Zoom, double-tap the screen with three fingers or use accessibility shortcuts.

Or you may want to use these steps. Except in this case, you will turn Zoom off.

Go to Settings  > Accessibility > Zoom, then turn on Zoom.

Either one of these steps should help bring the screen size back in so you can use the emoji feature.



Have a great day!

Can’t click emoji button

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