You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 12 mini has the download and install software option greyes out and I have it connected to the charger and to the mobile hotspot if my iPad

How to update software when option to download and install is greyed out. I have phone connected to charger and to the mobile hotspot if my iPad

iPhone 12 mini, iOS 14

Posted on Mar 22, 2022 8:46 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 23, 2022 1:29 AM

You need Wi-Fi connection, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

 

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support


You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support

 



1 reply
Question marked as Top-ranking reply

Mar 23, 2022 1:29 AM in response to enzog90

You need Wi-Fi connection, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

 

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support


You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support

 



My iPhone 12 mini has the download and install software option greyes out and I have it connected to the charger and to the mobile hotspot if my iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.