How do I get my Apple Music to work again? I’ve now tried 3 different cards to subscribe to Apple Music after it suddenly refused to take payment about a month ago and kicked me out. I’ve restarted my phone, logged in and out of my cloud and tried to change the subscription back to the standard account from the student account but it simply refuses. Please help.
iPhone 12, iOS 15
Hello and welcome to Apple Support Communities, kei127!
We understand you're seeing upper cards declined when you try to subscribe to Apple Music. We'd be happy to provide information to help you address this.
Make sure to follow the steps here: If your payment method is declined in the App Store or iTunes Store
Have a great day!
Hello there kei127,
If you're still seeing that your payment method is being declined after trying those steps, you'll want to Contact Apple Support to look into this with you in more detail. We'd recommend you reach out before attempting to add a new payment method to prevent additional payment methods from declining.
While we know that isn't a direct resolution, that's the best route to take to clear this up.
Cheers!
Thanks for the reply.
Although, I have already followed these steps, prior to enquiring about this problem and nothing seems to be working. I have tried deleting the app and reinstalling it as well since then and it still won’t allow me in.
Declined Payment on Apple Music
