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I have downloaded the app to my smart tv but am not able to open it . I ask me for a itunes account but not sure if that was set up correctly


Posted on Mar 23, 2022 9:25 AM

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Posted on Mar 23, 2022 9:54 AM

You would need to have an Apple ID account that has all the properties needed for iTunes Store services. Personal details, a verified email address (respond to test message), and a valid payment method.

If you already have an Apple ID account for e.g. your iPhone, iPad, or Mac, then use that.

If you do not have an Apple ID account yet, then you can create one. How to create a new Apple ID - Apple Support

If you just created an account, then read the page for verification of possibly missed steps.

“To create an Apple ID on an Apple TV, Android device, smart TV, or streaming device, you can usually follow the steps provided onscreen and enter your full name, date of birth, an email address or phone number, and a payment method. If you set up the Apple TV app on your smart TV, you might be redirected to activate.apple.com to create your Apple ID.”


Get the Apple TV app or Apple TV+ app on your smart TV, streaming device, or game console - Apple Support

Apple TV app user guide for smart TVs and third party streaming devices - Apple Support

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Question marked as Best reply

Mar 23, 2022 9:54 AM in response to globug51

You would need to have an Apple ID account that has all the properties needed for iTunes Store services. Personal details, a verified email address (respond to test message), and a valid payment method.

If you already have an Apple ID account for e.g. your iPhone, iPad, or Mac, then use that.

If you do not have an Apple ID account yet, then you can create one. How to create a new Apple ID - Apple Support

If you just created an account, then read the page for verification of possibly missed steps.

“To create an Apple ID on an Apple TV, Android device, smart TV, or streaming device, you can usually follow the steps provided onscreen and enter your full name, date of birth, an email address or phone number, and a payment method. If you set up the Apple TV app on your smart TV, you might be redirected to activate.apple.com to create your Apple ID.”


Get the Apple TV app or Apple TV+ app on your smart TV, streaming device, or game console - Apple Support

Apple TV app user guide for smart TVs and third party streaming devices - Apple Support

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