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messages crashes on mac osx 12.3 monterey

Upgraded my 2011 Macbook Pro 15" to 12.3. Since the upgrade, Messages is crashing every few minutes. Created a new user to isolate the problem. Still occurs. Is this a known bug?

MacBook Pro 15″, macOS 12.3

Posted on Mar 23, 2022 4:06 PM

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Posted on Mar 23, 2022 4:27 PM

Welcome to the Apple Support Communities.


MacBook Pro (15-inch, Mid 2011) is not supported for macOS Monterey. If you hacked your Mac to upgrade, you need to create a macOS High Sierra bootable installer to erase and reinstall macOS High Sierra and revert back to where you need to be: How to create a bootable installer for macOS - Apple Support.


If you accidentally said "MacBook Pro (15-inch, Mid 2011)", and actually have a 2015 or newer MacBook Pro that is supported for macOS Monterey, see: If an app freezes or quits unexpectedly on Mac - Apple Support.


Jack

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Question marked as Best reply

Mar 23, 2022 4:27 PM in response to mackendw

Welcome to the Apple Support Communities.


MacBook Pro (15-inch, Mid 2011) is not supported for macOS Monterey. If you hacked your Mac to upgrade, you need to create a macOS High Sierra bootable installer to erase and reinstall macOS High Sierra and revert back to where you need to be: How to create a bootable installer for macOS - Apple Support.


If you accidentally said "MacBook Pro (15-inch, Mid 2011)", and actually have a 2015 or newer MacBook Pro that is supported for macOS Monterey, see: If an app freezes or quits unexpectedly on Mac - Apple Support.


Jack

messages crashes on mac osx 12.3 monterey

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