Hello so my Voice Memos app takes a lot amount of storage. The problem here is that I don’t have any Voice Memos I deleted all of them even from the recently deleted folder. Even after I completely delete the Voice Memos app from my iPhone it still shows up like it takes 9 GB of storage in the settings.Can somebody help me?😫 Im on iOS 15.4
iPhone XS
Hey everyone! I just got off the phone with Apple Support and they solved it! He had me go to Settings->General->Transfer or Reset iPhone->Reset->Reset all settings. Your phone will restart and once you reopen and go to storage, it should clear the voice memos storage if it’s been deleted. Now, it is frustrating to reset all my location settings and things but not nearly as frustrating as the storage. I hope this helps everyone!
Hey everyone! I just got off the phone with Apple Support and they solved it! He had me go to Settings->General->Transfer or Reset iPhone->Reset->Reset all settings. Your phone will restart and once you reopen and go to storage, it should clear the voice memos storage if it’s been deleted. Now, it is frustrating to reset all my location settings and things but not nearly as frustrating as the storage. I hope this helps everyone!
This is the data file com.apple.voicememos that’s synced through iCloud. If you wanna get rid of it, here are the steps:
Hope this help!
After delete Voice Memos app, it will show a file com.apple.voicememos. This is the data file com.apple.voicememos that’s synced through iCloud. If you wanna get rid of it, here are the steps:
Hope this help!
Hi rth123t,
Thank you for participating in the Apple Support Communities. We recommend restarting all devices linked to the Apple ID with Voice Memos. If the issue persists after that, go to Settings > Your Name > iCloud and turn off Voice Memos if it's enabled, then turn it back on again and check to see if the storage is the same.
Let us know if this helps.
Take care.
Hi @Ed_Orduña and @rth123t, I finally called tech support and they helped me to transfer manually my information to my computer and then I had to reset my phone. There is no solution for this voicememos bug.
Hey everyone! I just got off the phone with Apple Support and they solved it! He had me go to Settings->General->Transfer or Reset iPhone->Reset->Reset all settings. Your phone will restart and once you reopen and go to storage, it should clear the voice memos storage if it’s been deleted. Now, it is frustrating to reset all my location settings and things but not nearly as frustrating as the storage. I hope this helps everyone!
That did not work for me.
Did you try to reset your settings?
Open settings > Gengeral>Transfer or Reset iPhone>Reset>Reset all settings
rth123t,
It appears you're offloading the app (the cloud icon next to the name of the app is what indicates this). Let's try deleting the app to see if that helps:
Delete apps on your iPhone, iPad, and iPod touch - Apple Support
You can also tap "Delete app" on the screen you showed us here.
If the issue persists, contact Apple Support.
Take care.
Hi rth123t,
"Documents & Data" refers to the memos you had recorded. It seems your deleted recordings may have still been in the recently deleted folder. You'll want to install the app, open the Recently Deleted folder, tap Edit above the Recently Deleted list, then tap Delete All.
As discussed here: Edit or delete a recording in Voice Memos on iPhone
Have a good one!
We appreciate you confirming that for us, rth123t.
Since the issue persists, further assistance may be needed. We want to make sure you reach the right team for help with your iPhone, so we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.
Thank you for participating in the Apple Support Communities and have a wonderful day.
Same problem. How is this thread marked solved when it seems no one has had the storage cleared after deleting everything?? I’ve even deleted the app. It no longer shows on the home page but shows in the iPhone storage.
I think all of us should email or any other form of contact tech Youtubers like Unbox Therapy because once there was a charching problems with iPhones and as soon as Unbox Therapy made a video about it Apple fixed it. So i guess we’ll have to try every single way🙁
Hi , the only thing that worked for me was to change the titles of the recordings, just letters , simple letters no special characters or anything else, that worked for me, after that the size went down and I was able to backup everything. Hope this helps , but for sure is a bug that needs to be fixed. Good day to all.
Same for me. After reinstalling Voice Memo app, it simply crashes every time. I guess it has something to do with the ridiculous size of the "Documents & Data" file which, for me is 12.31 TB.
This issue is HUGE. It is preventing us iPhone owners from making backups and as a result, making it impossible to "restore from backup" any newly purchased (and very expensive) iPhone devices.
I've seen a lot of quick-claim fixes like "just re-boot" or "delete the app" or "reset all settings" and even some posts marked as "Fixed!" when the issue was not. I'm glad if those things truly worked for some. But it is not working for me and it is not working for most others.
There is a real issue here, a fix for which Apple is not prioritizing as they should. Time for a Social and Main-Stream Media blitz to get this bug-fix elevated?
Same problem for me. Tried everything including permanently deleting old memos more than 30 days ago. Nothing works...
voice memos
