beats flex ear buds problems

I have a beats flex ear buds and only one side is working. They were given to me last December. Any suggestions out there.

Posted on Mar 23, 2022 6:17 PM

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Question marked as Top-ranking reply

Posted on Mar 24, 2022 12:46 PM

Hi Maximus2004,


Welcome to Apple Support Communities. To help troubleshoot the one side of your Beats Flex that has no sound, we suggest to perform a reset. This may help resolve the issue you're experiencing. Here's how to perform a reset:


"Reset Beats Flex


  1. Hold down both the power button and the volume down button for 15 seconds.
  2. diagram with callout lines to volume down and power buttons
  3. When the LED indicator light flashes, release the buttons. Your earphones are now reset and ready to be set up with your devices again."


That information is outlined in this helpful article: Reset your Beats earphones


Please let us know if that helps.


Kind regards.

1 reply
Question marked as Top-ranking reply

Mar 24, 2022 12:46 PM in response to Maximus2004

Hi Maximus2004,


Welcome to Apple Support Communities. To help troubleshoot the one side of your Beats Flex that has no sound, we suggest to perform a reset. This may help resolve the issue you're experiencing. Here's how to perform a reset:


"Reset Beats Flex


  1. Hold down both the power button and the volume down button for 15 seconds.
  2. diagram with callout lines to volume down and power buttons
  3. When the LED indicator light flashes, release the buttons. Your earphones are now reset and ready to be set up with your devices again."


That information is outlined in this helpful article: Reset your Beats earphones


Please let us know if that helps.


Kind regards.

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beats flex ear buds problems

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