Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation Lock - Can't get past this on older phone

I have an old iphone 6S? and my son wants to use it even though it's old (he's 7).

Anyway - the screen says "Activation Lock" This iPhone is linked to an Apple ID. Enter the Apple ID and password that were used to set up this iPhone. {*******@comcast.net}

HOWEVER- after I got this phone I changed my Apple ID to my email address ending @yahoo.com.

If I enter my current info with the yahoo email it doesn't work. If I enter the old comcast email it doesn't work because I don't know what the old password would have been. What do I do now???

iPhone 6s

Posted on Mar 23, 2022 8:26 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 23, 2022 8:56 PM

You will have to use the password that is hinted with the @comcast.net Apple ID. The link below may help you remind/recover the password.


Click 👉 If you forgot your Apple ID password - Apple Support


Axel F.

1 reply

Activation Lock - Can't get past this on older phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.