Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I was sure I purchased theft and oss apple care plus for my iphone 12pro max as I paid $269.00 for it but the consultant told me i didnt

This device was stolen and i purchases apple care plus thinking it was for theft and loss, now the phone which is my daughters has been stolen five days agao and it seems i cant do anything about it...um it cost $269.00


iPhone 12 Pro Max, iOS 15

Posted on Mar 24, 2022 3:01 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 24, 2022 3:20 AM

Sorry about that, but you're not addressing Apple here. This is a user to user tech support forum and we, just users like, you can't help you, since we're not aware of your AppleCare+ protection plans or transactions with Apple.

See this support article about that:--> Find information about your warranty or AppleCare plan - Apple Support

Regards

Giulio



1 reply
Question marked as Top-ranking reply

Mar 24, 2022 3:20 AM in response to ClaireWignall

Sorry about that, but you're not addressing Apple here. This is a user to user tech support forum and we, just users like, you can't help you, since we're not aware of your AppleCare+ protection plans or transactions with Apple.

See this support article about that:--> Find information about your warranty or AppleCare plan - Apple Support

Regards

Giulio



I was sure I purchased theft and oss apple care plus for my iphone 12pro max as I paid $269.00 for it but the consultant told me i didnt

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.