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Macbook pro 2017 randomly shutting down

Recently my MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) has been randomly shutting down throughout the day. When I press the power button it says it is out of battery. And when I plug in the charger to turn it on, there is still tons of battery left. I am using the BigSur MacOS.


MacBook Pro 13″, macOS 11.6

Posted on Mar 24, 2022 7:18 AM

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Question marked as Top-ranking reply

Posted on Mar 24, 2022 7:57 AM

AmirTanveer wrote:

Recently my MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) has been randomly shutting down throughout the day. When I press the power button it says it is out of battery. And when I plug in the charger to turn it on, there is still tons of battery left. I am using the BigSur MacOS.


On the Intel Mac you can try both..


—resetting the SMC How to reset the SMC of your Mac - Apple Support

— resetting NVRAM/PRAM Reset NVRAM or PRAM on your Mac - Apple Support

(get at least two-three rounds of the chimes when holding the NRAM Reset)




See if you qualify:


13-inch MacBook Pro (non Touch Bar) Solid-State Drive Service Program - Apple Support


13-inch MacBook Pro (non Touch Bar) Battery Replacement Program - Apple Support



Learn how to get your Mac fixed and how much it will cost. Mac Repair - Official Apple Support

Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support




2 replies
Question marked as Top-ranking reply

Mar 24, 2022 7:57 AM in response to AmirTanveer

AmirTanveer wrote:

Recently my MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) has been randomly shutting down throughout the day. When I press the power button it says it is out of battery. And when I plug in the charger to turn it on, there is still tons of battery left. I am using the BigSur MacOS.


On the Intel Mac you can try both..


—resetting the SMC How to reset the SMC of your Mac - Apple Support

— resetting NVRAM/PRAM Reset NVRAM or PRAM on your Mac - Apple Support

(get at least two-three rounds of the chimes when holding the NRAM Reset)




See if you qualify:


13-inch MacBook Pro (non Touch Bar) Solid-State Drive Service Program - Apple Support


13-inch MacBook Pro (non Touch Bar) Battery Replacement Program - Apple Support



Learn how to get your Mac fixed and how much it will cost. Mac Repair - Official Apple Support

Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support




Macbook pro 2017 randomly shutting down

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