You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Melanie2020 Author

Level 1

6 points

MacBook Pro (2017) randomly shutting down

Hi,

Recently my MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) has been randomly shutting down throughout the day. When I press the power button it says it is out of battery even if it is fully charged. And when I plug in the charger to turn it on, there is still tons of battery left. Sometimes it even shuts off while it is being charges. Should I go to the store and change the battery? I am updated the the most recent update (Catalina).

Thanks,

MacBook Pro 13", macOS 10.15

Posted on Jan 13, 2020 11:12 AM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,652 points

Posted on Jan 13, 2020 12:40 PM

See if you qualify here: https://support.apple.com/13-inch-macbook-pro-solid-state-drive-service

View in context

MacBook Pro (2017) randomly shutting down

Similar questions