Homekit (Accessories not responding)

I have installed on a summer flat 20 accessories (ikea tradfri lights - 12, netatmo rolling shutter switches - 4, LG WebOS TVs -3) which until 2 weeks ago run smoothly with no problems. The homekit Hub is an Apple TV 4K (TVOS 15.3).

The last couple o f weeks all of my accessories seem to be unreachable (not responding). My icloud account has 2-factor authentication enabled and all my devices are running latest versions of OS.

I already (yesterday) restarted Apple TV (no result) and my router (also no result) after that. Any advice on how to resolve this as homekit control is of paramount importance for the particular installation?

Many Thanks, (iPhone is running on iOS 15.4)

Apple TV 4K, tvOS 15

Posted on Mar 24, 2022 7:23 AM

Similar questions

2 replies

Mar 27, 2022 8:26 AM in response to AnnieL2

it made no difference whether I was in house or away, symptoms were exactly the same (not responding). After visiting this Saturday, it took an Apple TV firmware update, rejoining the Apple TV as hub in HomeKit, disconnecting and reconnecting to "see" all accessories again.

Big Relief, Many Thanks for your Support on this.

AnnieL2

Community Specialist

Mar 25, 2022 8:55 AM in response to TomasMamitsas

Greetings TomasMamitsas,

When your HomeKit accessories are showing as unreachable are you at home connected to the same network or is this when you’re away from your home? If it’s when you’re away, do you notice any change when you’re on the same network?

If there are any updates for the devices, please do also install those.

Next, are you able to remove and re-add one of them to see if that yields any changes?

Thanks.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Homekit (Accessories not responding)