2022 Apple TV not updating Apple ID settings.

I had this same problem and was able to solve it by doing this:

• updated my phone to iOS 16
• from Settings on Apple TV, selected Reset, then Update and Reset (I got a warning that I'd have to re-install all my apps, but at this point I just needed to fix and as was ok with reinstalling everything. Despite the warning, all my apps were still installed and working fine at the end of this).
• Updated Apple ID settings, connected to my phone, signed in with my Apple ID (I have 2FA enabled, and did not get a code, or a prompt for one, and did not need to append a code to the end of my password). I ended up with a message saying everything was updated, and now everything works again. This last part of the process took a few minutes.
• One other thing I'll mention, but probably doesn't have any bearing, after the Apple TV started back up, it complained that there wasn't an active wifi connection. I hadn't seen that message before, and have an ethernet cable plugged in and I wasn't using wifi, so the message wasn't wrong, but maybe there was something about my network that was causing an issue? I unplugged the ethernet cable and connected to my wifi network for this process.

Hope this helps!

I eventually discovered that I was not fully logged in to Apple on my iPhone. Somehow I was logged in to some Apple services but not everything. Once I fully logged in to Apple on my iPhone, then I was able to receive the two-factor notification on my Phone.

Seems to me that Apple could improve this by

1. providing clear error messages, and/or
2. providing a "manual" login process on the Apple TV

Thank you for those details, MNC3rd!

Do you happen to use two-factor authentication? If so, is a code being sent to your device? We ask because if you're Apple ID is used on a previous generation of Apple TV, it may be required that you add the six-digit code to the end of your password to sign in. Please visit the below link for additional details.

Two-factor authentication for Apple ID

If this does not apply, we recommend reaching out to Apple Support directly for additional help.

Contact Apple Support

Cheers!

It is because your Apple TV requires you to have ios16 on your device, else it won’t update. (Read the small print on the photo). If your device is old, like my old iPhone, the max is ios15. So basically apple wants you to get a new device that can download the latest available iOS software update. There is no work around, I’ve tried. Good luck, happy shopping.

Hi, MNC3rd.

It sounds like you're referring to a notification showing in the Settings app. If everything seems to be set up properly, have you tried restarting your Apple TV to see if this causes it to go away? Restart Apple TV - Apple Support

Give that a try if you haven't already, and let us know the results.

Cheers!

Hi MNC3rd,

Yes, the next best step would be to reach out to Apple Support directly to have this looked in to further.

Get Support

Take care!

Reset and update cleared up everything. I can even see the AppleTV in Home now.

I’m having the same issue as well, following a change of password for my Apple ID.

I recently changed my Apple ID password after receiving a notification for two-factor authentication telling me that a login request was coming from a location far away from mine (I subsequently learned that Apple uses IP location for these requests, not GPS, so my fears were unfounded. That’s a side issue).

Anyway, now I am having the same problem as the others here: a notification that I need to update my Apple ID settings on my Apple TV (options to use my phone + Bluetooth/Wi-Fi) and then a persistent error when I try.

Hi MNC3rd,

Was this ever resolved? If so, how? 

I’m suddenly having this problem too. However, my issue is with a 4K AppleTV that worked previously. My issue started after the most recent (November 2022) AppleTV update. 

Hi MNC3rd,

Was this ever resolved? If so, how? 

I’m suddenly having this problem too. However, my issue is with a 4K AppleTV that worked previously. My issue started after the most recent (November 2022) AppleTV update. 

I have exactly the same issue, following a change of password on my Apple ID.

I was able to log back into the TV with the new password but now have this forever notification to Update Apple ID Settings with never works.