2022 Apple TV not updating Apple ID settings.

The new 2022 Apple TV (with Ethernet) has a persistent error for me for updating Apple ID settings.

I have tried multiple Apple ID’s, logged out and back in with the ID’s and reset the Apple TV but every single time there is a red #1 at the “users & accounts” and it is always to “update Apple ID settings”

Every time I choose to update Apple ID settings, I need to initiate from my iPhone and after a few minutes it will error out and pop up on the iPhone telling me to wait a moment and try again.

This makes no sense to me because my Apple ID is correct and all my apps and HomeKit work fine.

Downloading new apps and purchasing items using my Apple ID also works fine.

The only issue I have come across is that the Apple TV no longer recognizes my AirPods when nearby meaning there is no seamless transfer from iPhone to Apple TV.

The AirPods also were not in my Bluetooth settings on the TV when I set the Apple TV, I needed to add them manually to the Apple TV and that doesn’t recognize the AirPods when nearby automatically like with the previous 4K Apple TV.

Apple TV 4K, tvOS 16

Posted on Nov 9, 2022 11:41 AM

Top-ranking reply

devans24

Level 1

14 points

Posted on Jan 17, 2023 5:25 PM

I had this same problem and was able to solve it by doing this:

updated my phone to iOS 16
from Settings on Apple TV, selected Reset, then Update and Reset (I got a warning that I'd have to re-install all my apps, but at this point I just needed to fix and as was ok with reinstalling everything. Despite the warning, all my apps were still installed and working fine at the end of this).
Updated Apple ID settings, connected to my phone, signed in with my Apple ID (I have 2FA enabled, and did not get a code, or a prompt for one, and did not need to append a code to the end of my password). I ended up with a message saying everything was updated, and now everything works again. This last part of the process took a few minutes.
One other thing I'll mention, but probably doesn't have any bearing, after the Apple TV started back up, it complained that there wasn't an active wifi connection. I hadn't seen that message before, and have an ethernet cable plugged in and I wasn't using wifi, so the message wasn't wrong, but maybe there was something about my network that was causing an issue? I unplugged the ethernet cable and connected to my wifi network for this process.

Hope this helps!

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18 replies

Jan 5, 2023 7:10 PM in response to MNC3rd

The tv for you.? You buy the tv or you want to make fun with the tv and who’s owned. There was 3 tv more the owners throw them in the trash because they didn’t work anymore and he’s buying a new one still inside the boxes and prices arrogant 1300$ you also bush him to do as well as the 3 tv before.it’s that makes sense you think. They guys had the best thing before they made he’s home empty throws everything electric even he’s toothbrush he can’t use because the senesce around 30k$ throwing and the air con still in the box + one before they enjoy together once they but them inside the trash truck 2800$ how you feel now. Senses.!!!

Max dB

Level 1

8 points

Dec 19, 2022 7:08 PM in response to MNC3rd

I'm having the same problem...

metapede

Level 1

4 points

Jan 5, 2023 6:39 PM in response to PauliKCJS

I have 16.2 installed on both the Apple TV unit and my phone, and I still have this problem.

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2022 Apple TV not updating Apple ID settings.